We live in the 21st century where technology has evolved to make our lives that much easier. The world of commuting has not been left alone either. Gone are the days when you had to wait for hours to board a taxi or bus. Now you have a travel app that promises to offer convenience to make your traveling that much easier.
With the many places around the world introducing this taxi app, traveling has never been more enjoyable & thankfully Australia is no exception. Catching a taxi in Brisbane is now made quicker—at just the touch of a button.
Ready to travel the 21st century way?
Benefits of Using Taxis with a Taxi App
Convenience must be at the top of the list as to why the taxi app is so popular. We’ll quickly list some of the factors that contribute towards this hassle-free app:
- Location: The fact that you can request a taxi from anywhere makes it a winner. No longer will you have to go outside to find one. You can simply book it from the comfort of your own home.
- Time: Because you can request it from anywhere it means your time will not be limited. Even in the wee hours of the morning, you can still do this with ease.
- Quick turnaround time: When you want a taxi, you won’t have to wait very long before it arrives. However, this ultimately depends on the area you’re in because remote areas may take slightly longer.
- Automated receipts: Forget the conventional methods of payment; this method generates automated receipts for bookkeeping and to ensure accuracy.
You’ll find that the taxi fares for these taxis that use apps are much cheaper compared to the metered taxi. Because there are some companies offering the same service, the prices won’t be as outrageous. Competition means all the service providers want to impress with their rates.
However, it goes without saying that the ultimate cost will be determined by the distance you travel.
Safety must be the other top benefit of using this mode of transport. Forget boarding taxis with random drivers you don’t know anything about. This isn’t the case with these apps. All drivers must be registered on the app before they can utilize it. This means you’ll have access to the following information:
- Full name and surname
- Vehicle make
- Vehicle registration plate
- Mobile number
If something happens, there is a formal way of tracking the driver. Simply contact the company in question.
Because you have the driver’s information it’ll also come in handy if you find yourself in one of these scenarios:
- Lay a formal complaint
- Forgot something in the car
- If you were impressed with that driver and wanted a repeat service
Factors to Consider Before Loading App
Just how transparent is the app? Unfortunately, with some apps, there were issues regarding incorrect fares due to drivers taking the longer routes.
To avoid being overcharged make sure you pick a company that offers some degree of transparency and allows you to do the following:
- Pick your desired route that you’re familiar with, or that you deem shorter
- You get to select the final fare as the options are clearly displayed before you even board the taxi
- Load a query if you feel the taxi fare was inappropriate
Different taxi companies have different applications. What you want is the one that puts you in a better position to manage your time and schedules, even booking in advance if you wish. Some companies allow you to book even 48 hours before your trip. Perfect if you want to stay in control of every situation.
Unfortunately, not all taxi companies will deliver on the promises they make about being reliable. So do yourself a favor: Read a couple of reviews online regarding the company in question.
While you’re at it answer the following questions, based on people’s comments:
- Does it stick to the bookings you made without canceling?
- Does it arrive at exactly the scheduled time it promises?
- Are there any complaints regarding the vehicle failing to finish a trip due to avoidable problems such as running out of fuel?
- Is the network reliable? How often do the drivers cancel on their clients without any reasonable explanation?
The customer service offered by these drivers is extremely important as it’ll make the difference between an enjoyable trip and an annoying one. That’s why it’s important to check the ratings on each driver and the comments after that. More often than not they are a true reflection of the driver’s personality and character.
Only from these ratings are you able to determine if he or she is rude, talkative or cheerful. Thanks to modern tech you can manage almost all parts of your next journey.
Before deciding on one service provider make sure the cars have the necessary safety measures to ensure the safety of you and your loved ones. Check for the following aspects:
- If there are any built-in car seats in the vehicle
- If the company in question is accredited by the necessary governing authorities
- Security background checks conducted on all drivers
Impressive fact: These modern taxi apps are so convenient they offer real-time tracking for your safety concerns. Thanks to these companies that utilize these apps public transport has never been so easy or safe.
Ready to slide into a taxi during your next trip? It offers the best views!